Returns & Exchanges
At Julhs, we want you to be completely satisfied with your purchase. If your fashion finds aren't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your Julhs account or visit our Returns Portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
Attach the Label
Download and print your prepaid shipping label from our portal and securely affix it to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once our warehouse processes your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing